Privacy Policy
Molnlycke handles website inquiry data with healthcare business context and practical privacy safeguards.
Information we collect
When you use a contact or quote form, we may collect your name, work email, phone number, organization, facility type, region, and the business request you provide. Please do not submit patient identifiers, medical record numbers, images of patients, or protected health information through a general website form. If a support case requires protected information, Molnlycke will route the matter through an appropriate secure channel and, where required, a business associate or data processing agreement.
How information is used
Inquiry information is used to respond to product documentation, procurement, clinical education, service, distributor, regulatory, or capability requests. It may be shared with authorized Molnlycke personnel, market representatives, distributors, or service partners when necessary to answer the request. We may also use aggregated, non-identifying information to improve documentation, website routing, and clinical support workflows.
Retention and rights
Business inquiry records are retained only as long as needed for legitimate business, quality, regulatory, or contractual purposes. You may request correction, deletion, or limitation of business contact information where applicable law permits. Privacy expectations may differ by jurisdiction, including HIPAA, GDPR, UK GDPR, PIPEDA, PDPA, or local healthcare privacy rules. Molnlycke will review requests in the context of the relevant market and any regulatory recordkeeping obligations.